Today's customers don't just compare your service to competitors.

They compare it to the best experiences they have anywhere.

The quality of your customer conversations has become the defining factor in all business relationships. When someone engages with your brand, they're not just seeking information—they're evaluating your commitment to understanding their needs.

Forward-thinking organizations are using conversational intelligence to transform digital interactions—making them more human, context-aware, and effective at every touchpoint.

Experience The Difference at In-Thread

Over dinner in an intimate setting, you'll explore with peers how thoughtfully designed conversations can:

Drive 30-35% higher conversion rates compared to traditional channels
Create frictionless daily experiences through messaging platforms
Build stronger customer relationships through personalized interactions

Network with innovators from various industries who are already reshaping how they engage with customers through conversational approaches.

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Date:

Thursday, 8 May 2025

Time:

6:00 - 9:00 PM (GMT+8)

Location:

Raw, Else Kuala Lumpur

Agenda:

Dinner & conversation with great minds
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Why Attend?

We bring together BFSI leaders
‍Join us in person to network with your peers and industry leaders in banking and financial services. Discover how conversational intelligence is transforming customer engagement and creating new competitive advantages in the financial sector
‍Learning Opportunities
‍See exactly what you need to know to enhance customer conversations across digital channels. Experience live demonstrations of solutions handling real banking scenarios from product inquiries to guided decisions
‍Form Strategic Relationships
‍Connect with innovation-focused peers in the banking community and engage with experts who understand the unique challenges of financial services, from compliance requirements to complex product offerings

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Join us on May 8 in KL to explore how conversational intelligence drives 35% better conversions & redefines banking CX. Dine, learn & connect with leaders.

Events

In-Thread: Where Conversational AI Redefines Customer Engagement

Featured Speakers

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Contents

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Our Work

Rizman Ruzaini’s successful breakthrough into the Premium Segment with 87% New Shoppers acquired in 3 months

South Korean Beauty Brand boosted ecommerce sales by 10x in 6 months

We helped a leading ecommerce group increase revenue and improve profitability with advanced data analytics

Understanding customer trends for a Malaysian oil & gas brand with customer profiling

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