AI CoPilots

CoPilot for Conversational AI

Your AI partner to win every conversation

Take the complexity out of conversations. Automate your workflows and personalized every messages at scale

Key features

AI knowledge source

Train smarter, answer better Empower your AI to learn from the sources you already trust—URLs, files, and databases. Deliver clear, accurate responses that feel tailored to your business

Integration

All your tools, now in sync
Tie everything together—Shopify, Salesforce, Zapier, and more—without the hassle. Turn disjointed tools into one cohesive system, ready to deliver

Automation

Do more, but less stress
Simplify complex workflows, automate lead generation, and create seamless conversation starters—all with AI doing the heavy lifting

The Difference We Make?

Creating Impact, One Experience at a Time.

Take your marketing campaigns to whole new level

Engage your audience with rich media broadcasts — run targeted campaigns, share exclusive coupons, and send timely product updates that captivate and convert


1. Rich, engaging broadcasts: Share offers, updates, and product announcements that keep your audience hooked
2. Real-time connections: Respond instantly with AI-driven, personalised messages that make customers feel valued
3. Smarter optimisation: Use data insights to refine and elevate your campaigns for better conversions

Hit sales out of the park

Make your campaigns actionable. Share deals, answer questions, and drive purchases — right in WhatsApp chat

1. Broadcast promotions: Send flash sales or product launches to thousands in seconds
2. Automate details: Let chatbots handle FAQs and provide instant campaign updates
3. Interactive CTA's: Add CTAs like “Shop Now” or “View More” to guide customers toward action

Provide best-in-class customer support anytime, anywhere

Deliver customer service that exceeds expectations. Improve NPS, reduce costs, and enhance operational efficiency with cloud-based, drag-and-drop solutions and robust APIs

1. Always available, always responsive: Offer fast, real-time assistance 24/7, ensuring your customers never feel left waiting—no matter the time or place
2. Scale smarter, not harder: Automate routine queries and let your team focus on solving complex issues, even during peak hours
3. Real-time connections that last: Build trust and loyalty with proactive, around-the-clock support that’s always ready to deliver meaningful resolutions

Giving value in every chats

Make every chat an opportunity to upsell with tools designed for simplicity and scale

1. Product catalogs: Let customers browse and explore products directly in WhatsApp
2. Workflow automations: Use Flow Builder to automate drip campaigns, data collection, and lead routing
3. Seamless integrations: Connect with Shopify, Salesforce, HubSpot, and 200+ tools to enhance upselling

Engage smarter, sell faster, and support effortlessly — without missing a beat.

All your business needs, one seamless solution.


5.0

Smarter conversations, better banking

Deliver smarter, more personalised banking experiences that scale with ease

1. Claims made simple: Automate applications, approvals, and renewals with intuitive, AI-led chat experiences

2. Always-on updates: Deliver instant notifications about balances, approvals, or transactions, keeping customers informed 24/7

3. Insights that deliver: Use AI to analyse interactions, predict needs, and craft financial journeys that feel personal

5.0

Plans, upgrades, and updates in a snap

AI-powered telco support that puts your customers in control of their plans and updates

1. Launch personalized campaigns across every channel

2. Segment your audience to hit the right message every time

3. Track engagement metrics to refine and grow

5.0

Smarter shopping starts here

Deliver smarter shopping experiences with AI-driven tools that engage and convert

1. Share interactive product catalogs that guide decisions

2. Finalize transactions with payment links, instantly

3. Automate reminders to keep the momentum

5.0

Smarter conversations, healthier patients

1. Appointments in seconds: Patients can book or adjust schedules instantly, saving time for both them and your staff

2. Real-time peace of mind: Provide timely updates about results, medications, or next steps, keeping patients informed and confident

3. Care that flows: Connect chats with patient systems to create seamless, data-driven care journeys

5.0

Hospitality, reimagined

Deliver AI-powered care that transforms every interaction into a five-star experience

1. Instant bookings, zero hassle: Let guests book, modify, or confirm reservations in seconds — no wait times, no confusion, right in chat

2. AI-powered concierge: Answer questions, offer recommendations, and handle special requests instantly through chat

3. Integrated guest journeys: Sync with your favorite tools to ensure smooth, connected experiences from check-in to check-out

How ADA transformed broadcast to product sales with WhatsApp chat commerce for Dr. Dermis

Learn how Dr.Dermis improved online customer experience using ADA's WhatsApp solution, delivering personalised and seamless interactions to boost satisfaction.

Customer Engagement
Indonesia
Conversational AI
Retail
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