Case Studies
We helped a leading streaming service provider enhance viewer experience and app ratings


Discover how ADA achieved 75% content completion by enhancing viewer experience and app ratings for streaming services with operations and analytics insights.
Increase in viewing time per user
App rating improvement from 2.8 to 4.0
Content Completion Rate (CCR)



M1 needed to rethink how customers pre-ordered the Samsung Galaxy S25. The traditional experience of long queues, complex forms, and multiple customer service calls wasn't delivering the seamless journey their customers expected from a leading Singapore telco.
Increase in viewing time per user
App rating improvement from 2.8 to 4.0
Content Completion Rate (CCR)