Case Studies

How OCBC Securities Achieved 706% More Conversions with an Insight-Led, AI-Optimized Full-Funnel Strategy

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The Results

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The Challenge

OCBC Securities needed to deepen brand consideration and drive higher-quality conversions among financially savvy investors aged 30 to 55+. Despite strong brand awareness within this demographic, the campaign faced two immediate barriers: capturing attention in an already saturated financial landscape and converting high-intent users efficiently. Early campaign results reflected this gap, conversion volumes were low, bounce rates were high, and existing media channels were not delivering sufficient impact. The challenge was clear: build trust, elevate relevance, and improve conversion outcomes with a more insight-driven, audience-first strategy.

The Solution

Grounded in deep audience insight, ADA designed a holistic full-funnel strategy that mirrored the behavioural traits of our target investors, data-driven, strategic, and trust-oriented.

To build top-funnel awareness, we deployed high-impact formats across premium financial publishers such as Zaobao, The Business Times, and The Straits Times. These placements elevated OCBC Securities’ presence in environments the audience already trusted.

We strengthened thought leadership through content partnerships with Bloomberg and Seedly, positioning OCBC Securities alongside respected financial voices to build credibility and authority.

To guide users through consideration, we activated a diversified mix of interactive and educational mid-funnel formats such as mCanvas Push Notifications, Facebook LPV campaigns, YouTube, and Google Demand Gen, nudging users deeper into the funnel with relevant, high-value content.

At the bottom of the funnel, the strategy focused on performance-driven channels: SEM, Google Performance Max (Pmax), Meta, and LinkedIn. Continuous optimization through A/B testing, creative refreshes, and refined audience signals ensured sustained efficiency.

A key innovation was the transition from manual campaigns to Meta’s Advantage+ Shopping Campaign (ASC), a first-of-its-kind approach in the trading vertical. This allowed us to leverage Meta’s AI to automate targeting, personalize creatives, and optimize budget distribution.

Across the funnel, the strategy remained rooted in a core insight: investors respond best to brands that demonstrate the same analytical discipline they value in their own decision-making. The solution aimed not only to reach them, but to resonate with them.

The Execution

To bring this strategy to life, we created a connected, insight-led user journey that delivered relevance and value at every stage.

Awareness:
We launched premium, high-impact takeovers across Zaobao, The Straits Times, and YouTube, driving strong visibility among our core financial audiences. These placements helped establish OCBC Securities as a credible and trustworthy brand.

Thought Leadership:
Partnerships with Bloomberg and Seedly amplified the brand’s presence among reputable financial authorities. This reinforced brand legitimacy and drove uplift in branded search interest and top-funnel engagement.

Consideration:
Interactive mid-funnel formats such as mCanvas and Facebook LPV campaigns maintained user engagement and encouraged deeper exploration of OCBC Securities’ offerings.

Conversion:
Lower-funnel efforts focused on SEM, Pmax, Meta, and LinkedIn—channels optimized through A/B testing, diverse bidding strategies, creative refresh cycles, and refined signals.

  • Meta ASC, launched in August, proved to be a breakthrough. After the learning phase, ASC delivered significant gains in both efficiency and volume, demonstrating its viability beyond retail.
  • Pmax performance was enhanced through progressive budget scaling, better creative assets, and improved signal quality. Sitelinks and visual extensions increased relevance and click-through behaviour.

Throughout the campaign, ongoing performance analysis informed agile budget allocation. High-impact channels were scaled up, while underperforming placements were deprioritized, ensuring efficiency and sustained growth.

x5

increase in clicks

+706%

growth in conversion

-43%

reduction in bounce rates

-61%

reduction in CPA

~200 increase
Increase in Revenues

Case Studies

How OCBC Securities Achieved 706% More Conversions with an Insight-Led, AI-Optimized Full-Funnel Strategy

No items found.

The Challenge

M1 needed to rethink how customers pre-ordered the Samsung Galaxy S25. The traditional experience of long queues, complex forms, and multiple customer service calls wasn't delivering the seamless journey their customers expected from a leading Singapore telco.

What we have achieved

~200 increase
Increase in Revenues

The Results

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The Challenge

OCBC Securities needed to deepen brand consideration and drive higher-quality conversions among financially savvy investors aged 30 to 55+. Despite strong brand awareness within this demographic, the campaign faced two immediate barriers: capturing attention in an already saturated financial landscape and converting high-intent users efficiently. Early campaign results reflected this gap, conversion volumes were low, bounce rates were high, and existing media channels were not delivering sufficient impact. The challenge was clear: build trust, elevate relevance, and improve conversion outcomes with a more insight-driven, audience-first strategy.

The Solution

Grounded in deep audience insight, ADA designed a holistic full-funnel strategy that mirrored the behavioural traits of our target investors, data-driven, strategic, and trust-oriented.

To build top-funnel awareness, we deployed high-impact formats across premium financial publishers such as Zaobao, The Business Times, and The Straits Times. These placements elevated OCBC Securities’ presence in environments the audience already trusted.

We strengthened thought leadership through content partnerships with Bloomberg and Seedly, positioning OCBC Securities alongside respected financial voices to build credibility and authority.

To guide users through consideration, we activated a diversified mix of interactive and educational mid-funnel formats such as mCanvas Push Notifications, Facebook LPV campaigns, YouTube, and Google Demand Gen, nudging users deeper into the funnel with relevant, high-value content.

At the bottom of the funnel, the strategy focused on performance-driven channels: SEM, Google Performance Max (Pmax), Meta, and LinkedIn. Continuous optimization through A/B testing, creative refreshes, and refined audience signals ensured sustained efficiency.

A key innovation was the transition from manual campaigns to Meta’s Advantage+ Shopping Campaign (ASC), a first-of-its-kind approach in the trading vertical. This allowed us to leverage Meta’s AI to automate targeting, personalize creatives, and optimize budget distribution.

Across the funnel, the strategy remained rooted in a core insight: investors respond best to brands that demonstrate the same analytical discipline they value in their own decision-making. The solution aimed not only to reach them, but to resonate with them.

The Execution

To bring this strategy to life, we created a connected, insight-led user journey that delivered relevance and value at every stage.

Awareness:
We launched premium, high-impact takeovers across Zaobao, The Straits Times, and YouTube, driving strong visibility among our core financial audiences. These placements helped establish OCBC Securities as a credible and trustworthy brand.

Thought Leadership:
Partnerships with Bloomberg and Seedly amplified the brand’s presence among reputable financial authorities. This reinforced brand legitimacy and drove uplift in branded search interest and top-funnel engagement.

Consideration:
Interactive mid-funnel formats such as mCanvas and Facebook LPV campaigns maintained user engagement and encouraged deeper exploration of OCBC Securities’ offerings.

Conversion:
Lower-funnel efforts focused on SEM, Pmax, Meta, and LinkedIn—channels optimized through A/B testing, diverse bidding strategies, creative refresh cycles, and refined signals.

  • Meta ASC, launched in August, proved to be a breakthrough. After the learning phase, ASC delivered significant gains in both efficiency and volume, demonstrating its viability beyond retail.
  • Pmax performance was enhanced through progressive budget scaling, better creative assets, and improved signal quality. Sitelinks and visual extensions increased relevance and click-through behaviour.

Throughout the campaign, ongoing performance analysis informed agile budget allocation. High-impact channels were scaled up, while underperforming placements were deprioritized, ensuring efficiency and sustained growth.

x5

increase in clicks

+706%

growth in conversion

-43%

reduction in bounce rates

-61%

reduction in CPA