Case Studies
We helped a prominent fintech player automate fraud detection and increase Customer Lifetime Value


ADA automates fraud detection and elevates fintech security, boosting Customer Lifetime Value
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Our client is a prominent Indian fintech company specializing in comprehensive online payment services. Their platform enables effortless transactions through advanced features like payment gateways, direct links, customizable pages, and quick payment buttons, catering to a diverse commercial clientele.
Our client grappled with challenges in securing their payment processes. The lack of strict validation rules has escalated fraud incidents, resulting in legal issues and significant financial losses.
It became imperative to fortify compliance with regulatory benchmarks, thereby mitigating legal exposures, diminishing the frequency of chargebacks, and reducing ancillary expenses.
Our approach to addressing the client's challenges encompassed the development and implementation of a sophisticated rule-based model for transaction validation. This model scrutinizes each transaction, discerning its legitimacy and deciding whether to approve or decline it based on a set of predetermined criteria. Our solution involved:
Through the deployment of our rule-based engine, we significantly enhanced our client's defence against fraudulent activities. This not only protected their customers from potential fraudsters but also safeguarded the company from reputational damage and monetary losses, reducing financial impact for 80%.
Increased Customer Average Lifetime Value
Reduced Customer Complaints
Increased MHI (Merchant Happiness Index)



M1 needed to rethink how customers pre-ordered the Samsung Galaxy S25. The traditional experience of long queues, complex forms, and multiple customer service calls wasn't delivering the seamless journey their customers expected from a leading Singapore telco.
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Our client is a prominent Indian fintech company specializing in comprehensive online payment services. Their platform enables effortless transactions through advanced features like payment gateways, direct links, customizable pages, and quick payment buttons, catering to a diverse commercial clientele.
Our client grappled with challenges in securing their payment processes. The lack of strict validation rules has escalated fraud incidents, resulting in legal issues and significant financial losses.
It became imperative to fortify compliance with regulatory benchmarks, thereby mitigating legal exposures, diminishing the frequency of chargebacks, and reducing ancillary expenses.
Our approach to addressing the client's challenges encompassed the development and implementation of a sophisticated rule-based model for transaction validation. This model scrutinizes each transaction, discerning its legitimacy and deciding whether to approve or decline it based on a set of predetermined criteria. Our solution involved:
Through the deployment of our rule-based engine, we significantly enhanced our client's defence against fraudulent activities. This not only protected their customers from potential fraudsters but also safeguarded the company from reputational damage and monetary losses, reducing financial impact for 80%.
Increased Customer Average Lifetime Value
Reduced Customer Complaints
Increased MHI (Merchant Happiness Index)
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