Join top retailers in Jakarta on June 3 to learn how WhatsApp and AI close sales gaps and turn chats into conversions. Don’t miss this exclusive event!

Indonesian retailers are losing customers in the gaps.

The gap between Instagram discovery and your website. The gap between adding to cart and completing purchase. The gap between "I have a question" and getting actual help. Every gap is a lost sale.

Your customers are already living in messaging apps. They're coordinating group buys in WhatsApp, sharing product finds in Instagram DMs, and expecting businesses to meet them there. But most retailers are still forcing customers back to websites and phone calls that feel broken by comparison.

The Indonesian retailers winning aren't the ones with the best products or lowest prices. They're the ones who eliminated the gaps. Who figured out how to capture intent the moment it happens and convert it before customers lose interest or find alternatives.

Experience The Difference at In-Thread Retail Edition

Join us in Jakarta to see exactly how leading Indonesian retailers eliminated the gaps that kill conversions. Through live demonstrations and real case studies, you'll discover how WhatsApp Business and Conversational AI can:

Deliver personalised shopping experiences that improve customer engagement and drive sales through AI-powered recommendations
Optimise mobile-first experiences for seamless shopping journeys, capturing the 60-70% of purchases happening on mobile
Enable real-time communication that reduces friction and converts customer inquiries into sales more effectively

Turn messaging into your most powerful sales channel, starting with the next chat.

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Date:

Tuesday, 3 June 2025

Time:

11:00 - 2:00 PM (GMT+7)

Location:

Park Hyatt Jakarta

Agenda:

11:00 AM — Registration and arrivals
11:30 AM — Welcome and opening remarks
12:00 PM — Lunch served
1:00 PM — Networking and informal conversations
2:00 PM — Closing afterwards at a natural break

Why Attend?

Discover the Future of Retail
‍Join us in Jakarta for an exclusive in-person event with retail innovators, tech experts, and industry leaders. Explore how conversational commerce is redefining retail operations, customer experiences, and business growth in Indonesia.
‍Learn from Industry Trailblazers
‍Gain insights from focused sessions covering omnichannel strategy, AI-powered engagement, and digital transformation—tailored to the needs of the Indonesian retail marketing omnichannel strategy, AI-powered engagement, and digital transformation—tailored to the needs of the Indonesian retail market.
Build High-Impact Connections
Connect with retail leaders and technology partners driving meaningful change. Exchange ideas, spark collaborations, and find new opportunities to grow and innovate.‍
A Proven Platform, Now for Retail
Our last edition gathered 80+ leaders from banking and finance, resulting in real partnerships and innovation. This time, we bring the same winning format to retail—focused on its unique challenges and opportunities.

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In-Thread: The Power of Live Commerce & Conversational AI in Retail

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